Job Description
About Our Company Bill Howe started AM/PM Sewer & Drain Cleaning in 1980. The company began out of Bill Howe's studio apartment in Pacific Beach, with one goal in mind - give San Diego residents a plumbing company they can trust and continuously build a repeat customer base. By 1983, Tina Howe joined the ranks of Bill Howe as the very first customer care representative. Together Bill and Tina laid the groundwork for the 200+ employees that call Bill Howe home. Today, the Bill Howe Family of Companies has evolved into San Diego's most prominent home services company with an 80% repeat and referral customer base. We offer quality plumbing, heating and air, and flood and restoration services alongside legendary customer service. We Know Howe!
Vision Statement: Be the leader in the Home Services industry in Southern California. Customers call because Bill Howe is 100% trustworthy and the best at providing legendary customer care. Employees experience lasting careers. Positively impact the local communities we serve and put people before profits
Mission Statement: We stand behind our reputation and guarantees, providing a Bill Howe customer experience that is reliable, positive, and top tier. We are ethical and fair with every customer and work to make things right if something goes wrong. We offer peace of mind to San Diego, knowing that we are available for all of its plumbing, heating & air, and flood & restoration needs 24/7/365.
Workplace Values All Team Members are expected to operate in line with our workplace core values:
The Bill H.O.W.E Way
Heart: Fiercely committed to the needs of our employees, communities, and customers
Opportunity: Focused on building career paths, promoting from within, and offering competitive training and educational opportunities
World-Class : The BEST at what we do
Ethical: Transparent, fair, and ethical
Job Summary We are seeking an experienced and results-driven
HVAC Install Manager to lead our installation teams and ensure the highest standards of quality, safety, and customer satisfaction. In this role, you will oversee all aspects of HVAC system installations-from supervising crews and managing inventory to ensuring code compliance and resolving customer concerns.
The ideal candidate will have a strong background in HVAC installation, proven leadership skills, and a commitment to continuous improvement. You will play a key role in developing team performance, maintaining operational efficiency, and supporting the successful delivery of every project.
Essential Duties and Responsibilities The essential functions include, but are not limited to the following:
- Supervise and support HVAC installation crews to ensure timely, high-quality work
- Maintain strict adherence to all HVAC codes, safety protocols, and quality control standards
- Resolve customer issues promptly and professionally, including follow-up communication
- Manage equipment inventory, ordering, and distribution for installation jobs
- Oversee the procurement and proper deployment of equipment for upcoming installs
- Provide training on new HVAC equipment and technologies as needed
- Prepare and present weekly PowerPoint presentations for team meetings
- Monitor and hold team accountable to key performance indicators (KPIs)
Minimum Qualifications - Minimum 5 years of hands-on HVAC installation experience
- At least 2 years in a supervisory or management position
- EPA certification required; NATE certification preferred
- Strong working knowledge of HVAC codes, regulations, and safety standards
- Excellent leadership, communication, scheduling, and organizational skills
Physical Demands and Work Environment Physical Demands: - Must be able to lift, push, pull, and/or move up to 25 pounds. Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs
- Operate standard office equipment (computers, phones, copier, fax machine or scanner)
- Moderate lifting may be required (15-20) pounds
- Ability to work more than 40 hours per work week and up to 12 hours per day
Bill Howe Plumbing
Job Tags
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