Job Description

The MES Technical Writer is a shared DHB and ITD resource responsible for technical writing, review, and direct engagement with business and technology stakeholders to aid in the development of project artifacts for various business and technical areas.

This position will edit business and technical documents, APDs, attend meetings, take meetings minutes, collaborate with internal and external stakeholders, project teams, technical teams, vendors, contract and budget offices, and other key stakeholders to complete a technical review of MES program levels documents required by Centers of Medicaid and Medicare Services (CMS).

Essential Responsibilities:

• Content writing, including user manuals, editing APDs, user guides, and FAQs, etc.
• Collaborate with internal teams to gather information and understand documentation requirements.
• Translate technical information into easy-to-understand language for end users.
• Taking meeting minutes and distributing to stakeholders.
• Maintain and update existing documentation to reflect changes.
• Create diagrams, flowcharts, and visuals to support written content.
• Ensure consistency in style, tone, and formatting across all documentation.

Utilize tools, templates, and developed methods to keep abreast of project activities across the program.

Organize material and complete writing assignments according to agency standards regarding order, clarity, conciseness, style, and terminology.

Attend DHB meetings to stay informed of current activities in NC Medicaid.

Other duties as assigned.

Desired Professional and Technical Expertise

Strong organizational and communication skills.

Proficiency with Microsoft Office (i.e., Word, Power Point, Excel).

Able to write clearly and concisely with excellent grammar, good writing skills and communication

Skilled in word processing and document formatting; experienced in Microsoft Office applications (Word, Excel, PowerPoint, Visio)

Ability to effectively proofread documents prepared by self and others for content and others to ensure content and formatting accuracy.

Ability to adapt to shifting priorities, change, stress and to find appropriate balance between needs of the organization, others and self.

Excellent written and spoken communication.

Ability to interact with staff and management at all levels of an organization.

Understanding of Information Technology terms and concepts.

Required/Desired Skills

Skill Required /Desired Amount of Experience
Proofread documents prepared by self and others for content and others to ensure content and formatting accuracy.	Required	3	Years
Ability to execute against multiple priorities/projects.	Required	3	Years
Proficienct with Microsoft Office (i.e., Word, Power Point, Excel) SharePoint	Required	3	Years
Ability to write clearly and concisely with excellent grammar, good writing skills and communication.	Required	3	Years
Ability to work with subject matter experts and cross-functional teams, facilitate and develop detailed meeting minutes.	Required	3	Years
Demonstrated ability to adapt to shifting priorities, change, stress and to find appropriate balance between the needs of the organization, others a	Required	3	Years
Ability to create and deliver PowerPoint presentations, and standard operating procedures (SOPs).	Required	3	Years
Demonstrated Technical Writing Experience	Required	3	Years
Content writing, including user manuals, APD guides, FAQs and meeting minutes.	Required	3	Years
Prior edit experience with APDs, RFPs, contracts and amendments.	Highly desired	2	Years

Questions

No. Question
Question1	Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?
Question2	What is your candidate's email address?
Question3	How soon can your candidate start if selected for this opportunity?
Question4	Vendors are encouraged to submit candidates that are available for the duration of the assignment. Do you anticipate your candidate being able to work until the proposed end date listed on this VectorVMS req?
Question5	Vendors must disclose to the agency if the candidate will be subcontracted at the time of submission. Is your candidate an employee of your company or a subcontractor? Please be sure to notify a CAI Account Manager if your candidate's employee status changes.
Question6	Vendors must notify the agency if any portion of the requirements listed in this task order will be outsourced to other countries. Do you anticipate outsourcing any work being done for this assignment to another country?
Question7	Candidates submitted above the hourly Vendor Rate of - may not be considered for this assignment. Do you agree to this requirement?
Question8	Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the Vendor to adhere to any applicable compensation laws including payment for overtime hours. Do you agree to this requirement?
Question9	Have you thoroughly validated, and attest to the accuracy of, the credentials listed throughout your candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440?

Job Tags

Hourly pay, Full time, Contract work, Part time, For subcontractor, Seasonal work, Work at office, Shift work,

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