Office Manager (Reno) Job at Ernest, Reno, NV

OWFvdWVxUTlrOUZDeU5PWDBBanpldGk0dWc9PQ==
  • Ernest
  • Reno, NV

Job Description

At Ernest, performance starts with people and our culture makes that possible. We’re looking for a hands-on, results-driven Office Manager to lead two critical departments: Customer Service and Merchandising (Purchasing) . The right leader will bring proven experience managing purchasing operations and ideally, a background overseeing customer service functions. Most importantly, they’ll embody the Ernest culture—bringing energy, clarity, and care to every interaction while creating a collaborative and high-performing work environment.

What You’ll Do

  • Lead and Inspire : Manage, mentor, and grow two department teams—purchasing and customer service—instilling a positive, accountable, and culture-driven work environment.
  • Drive Operational Excellence : Oversee day-to-day activities, ensuring operational goals are met efficiently and customer expectations are exceeded.
  • Support and Develop Teams : Equip your teams with the tools, training, and support needed to succeed; promote high morale and individual development.
  • Balance and Execute : Align customer needs with internal policies and supplier capabilities; make sound decisions that benefit both the customer and the company.
  • Boost Profitability : Implement strategies that optimize service levels, inventory management, and cost controls; monitor team KPIs and performance metrics regularly.
  • Build and Maintain Plans : Own the development of annual business plans, supporting team initiatives and long-term growth objectives.
  • Collaborate Cross-Functionally : Partner closely with sales leadership, account managers, and other departments to address challenges and uncover new opportunities.
  • Promote Culture : Lead by example with authenticity and empathy—amplifying our values, celebrating wins, and supporting each team member’s success.

What You Bring

  • 3+ years of leadership experience, ideally with at least 2 years managing a purchasing team.
  • Experience managing or working closely with customer service teams .
  • Proven ability to develop people, build team cohesion, and foster a healthy work culture.
  • Strong organizational, problem-solving, and decision-making skills.
  • Familiarity with ERP systems; SAP or advanced ERP understanding preferred.
  • A growth mindset with the ability to implement change and drive results.

Job Tags

Part time,

Similar Jobs

K.A. Recruiting, Inc.

Medical Technologist or Medical Laboratory Technician or MT ASCP or MLT ASCP Job at K.A. Recruiting, Inc.

MT/MLT Openings in Southeast Pennsylvania Permanent full time positions MANY different shifts open! MT/MLT/MLS ASCP certification (or something equivalent) preferred. New grads welcomed! 1+ years of experience preferred but not required These positions are located throughout... 

Aerotek

Rigger - $50/hour Job at Aerotek

 ...Rigger, where you will be responsible for assembling, erecting, and aligning steel beams with precision. Ensure that beams are properly rigged for movement and assembly, contributing to the successful completion of large-scale projects.**Responsibilities**+ Assemble and... 

G.Z.Q.S.O.

Environmental Health & Safety Manager Job at G.Z.Q.S.O.

 ...executing EH&S activities at the Warren location, ensuring the safety of all employees and the protection of the environment through compliance...  ...and scheduled/required safety training to comply with OSHA, Corporate and/or site protocols and procedures. Maintain required... 

INA Solution Inc

Heavy Equipment Operator Job at INA Solution Inc

 ...Position: Heavy Equipment Operator Location: Fairfield, CA/ Rancho Cordova, CA Duration: Full-time Required Skills and Abilities 100 % travelling in CA reasons 7 years of experience operating across various service lines Operates heavy earthmoving... 

Glanbia

Production One Assistant Job at Glanbia

Position Summary:The Production Assistant is responsible for receiving, inspecting, and processing raw colostrum upon its arrival at the Brookings plant. This position adheres to a production schedule as instructed and ensures a steady flow of product is maintained...