About Us
We are a U.S.-based company that partners with organizations relying on Worklio , a comprehensive platform for managing payroll, taxes, HR, and compliance. Our support team ensures a smooth experience for our partners by providing onboarding assistance, payroll processing guidance, tax support, and general platform expertise.
Role Overview
As a Payroll and Customer Support Representative , you will play a critical role in supporting our partners with platform-related inquiries, U.S. payroll issues, and complex support scenarios. You'll assist users, resolve tickets, and escalate technical concerns to our DevOps team when required. This role requires expertise in U.S. payroll operations and the ability to communicate effectively with our clients.
Key Responsibilities
Requirements
✅ CPP or SHRM certification (required)
✅ 5+ years of experience in U.S. payroll operations or support
✅ In-depth knowledge of U.S. payroll tax regulations (federal, state, local)
✅ Excellent English communication skills (written and verbal)
✅ Strong troubleshooting and documentation abilities
✅ Availability to work standard U.S. business hours , with some flexibility
Preferred Qualifications
What We Offer
✔ Competitive salary
✔ Remote work flexibility
✔ Comprehensive training on our platform and processes
✔ Supportive global team environment
✔ Long-term career growth in payroll and HR technology
Apply Today — Join our mission to simplify payroll, tax, and compliance for organizations across the U.S.
...QualificationsNo experience, Willing to trainAbility to work within recognized turnaround timesMust have exceptional social skills and the ability to... ....You will have ample opportunity for growthPart-time offered - pick the days you wish to workA commitment...
...Controls (CMC) domain. This role involves managing and updating project plans, coordinating cross-functional teams, and utilizing Smartsheet and MS Office tools to drive execution and ensure alignment with organizational goals. The ideal candidate is a proactive...
Electrical Design Technician Westinghouse Electric Company Rock Hill, SC Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most...
...American Academy, a bilingual international school with three campuses in New Jersey, is seeking a reliable and experienced School Driver to join our team for the 20252026 school year. The driver will be responsible for the daily transportation route between Englewood...
Ideal Retirement Solutions is seeking a highly motivated Administrative Office Coordinator to join our team and support the continued growth of our firm through exceptional client experiences. In this role, you will wear many hats, from greeting guests and assisting with...