Hotel Front Desk Receptionist Job at Orangewood Inn & Suites KCI, Kansas City, MO

OWE0b2VLMCttdFZCd2RHVTN3SDhmdGk3dmc9PQ==
  • Orangewood Inn & Suites KCI
  • Kansas City, MO

Job Description

Job Description

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation:

$14 - $16+

Responsibilities:
  • Communicate with housekeeping to make sure guest rooms are ready
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
  • Field customer complaints when necessary

  • Provide information about our hotel, available rooms, rates and amenities
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Manage online and phone reservations
Qualifications:
  • Well-versed in taking telephone calls and handling stressful situations
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • High school graduate, GED recipient, or equivalent
About Company

We are an interior corridor hotel with a 7-minute estimated drive from Kansas City International Airport.

Job Tags

Similar Jobs

Get It - Finance

Real Estate Analyst Job at Get It - Finance

We are looking for a detail-oriented and proactive **Real Estate Analyst** to help manage and implement real estate strategies for leased and owned properties across North America and internationally. In this role, you'll collaborate with various business units, Legal,... 

Centurion Restaurant Group

Executive Chef Job at Centurion Restaurant Group

 ...Executive Chef Partner Pisco y Nazca Ceviche Gastrobar (Coral Gables, FL) Pay: $85,000 $90,000 per year + Quarterly Bonus | Full-Time | 5-Day Work Week | $200 Dining Credit Pisco y Nazca is more than a restaurantits a vibrant social experience inspired by Peru... 

ContacLink Solutions

French US- Based Interpreter Job at ContacLink Solutions

 ...Job Description Job Description WE ARE HIRING INTERPRETERS!!! LANGUAGE: FRENCH Requirements: ~90% English proficiency~ Steady wired internet connection ~ USB Wired headset ~ Windows 10or MacOS WHAT WE OFFER YOU: Fully remote position with a... 

Prince George's County Public Schools

Private Duty RN Job at Prince George's County Public Schools

 ...County Public Schools Job Type Local Offering Nursing Profession RN Specialty PrivateDuty Job ID 72351 Job Title Private Duty RN Weekly Pay $1900.0 Shift Details Shift 8-Hour Days... 

Elizabeth Zapata

Spanish tutoring Job at Elizabeth Zapata

Teaching Spanish at all levels, Spanish for specific purposes, expertise in medical Spanish and general culture. Teaching grammar, writing, conversational Spanish and phonetics. Presence and online modality. Flexibility of schedules, to be agreed. Personalized classes...